Social media has cracked open the communication possibilities and realities between businesses and customers. It has added a new dimension to marketing, to PR, to community outreach, to volunteering, to customer service, and it has revolutionized “word-of-mouth.” Social media also creates a unique space for instant and honest feedback. A resulting highlight, for review platforms
Tag: Social Media
Goodbye Facebook?
I recently read an article about a company dropping their Facebook Page, and focusing all their social media efforts on Google Plus. Initially, I was a bit shocked because, in my own experience, I have not seen the levels of involvement with Google Plus that I do with Facebook. But, the analytics in the article
Harnessing the Power of Social Media – Scott Harris to Speak
September 17, 2009 NEWS RELEASE – For immediate release and distributionContact: Linda Fisher-Helton, Membership Chair 805-480-9991, ext. 235 Cell: 805-857-1408 E-mail: lfhelton@ahacv.org Website: www.capio.org Harnessing the Power of Social Media Camarillo – Social media landscape can be challenging for public information professionals. Navigating the ethics issues and securing management buy-in are just some of the