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Training: A Two-Way Street

As Mustang celebrates another addition to our team—in my field, this time, with Client Relations Coordinator, Ginny Beauchamp—that initial training process begins again to bring the new talent up to speed with the set rules and ways of our company.

What the training does, of course, is help mold a new employee to fit into the style of our company (and, therefore, our diverse set of clients), but it also reinforces the rules to the trainer—in this case, me.

After three and a half years at Mustang, I continue to feel the right levels of comfortable and challenged in my position. Whether we’re pitching new services to old clients, tried-and-true services to new clients or anything in-between, it’s always important to remember the “basics” of work at Mustang—monthly PR reports, meeting and call summaries, updating press contact lists…all those menial, smaller, foundation tasks that can so easily get lost in the shuffle of writing websites or brochures or pitching client articles to national magazines.

But they shouldn’t get lost. They are part of our work and are for a reason. And I always make sure to tell our new employees this as I quickly check to make sure that I, myself, have done the same. In one particular area, I had not, and got to spend half a day catching up on something that I should have been doing all along.

Ultimately, I enjoy the training process because it gets new employees off on the right foot, and I have the opportunity to train someone as warmly and thoroughly as I was trained when I started at Mustang. It also serves as a nice reminder of all the smaller, basic (but no less important) tasks my job requires.

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