Over 100 Strategies for Providing Outstanding Customer Service By: Mike Martins The best differentiator for a business is providing an outstanding, memorable (in a good way) customer experience. I reached out to experts and entrepreneurs for insights on how businesses can make customers feel like kings and queens and create strong customer loyalty. I am
Tag: Scott Harris
Scott Harris Interview with The Power of CARE Blog
Scott Harris was interviewed by The Power of CARE blog owner Nadine Owens Burton for her Power of CARE Talks series. The interview focuses on one of Mustang’s strengths: marketing strategically.
Scott Harris Article Featured in Corp! Magazine
Marketers – Just Ask! By Scott HarrisJune 24, 2010 As a kid in school, I never understood the value of “closed-book” tests. Even in the dark ages when I was a student, the answers to all the questions being asked were readily available in textbooks, encyclopedias and libraries. It always seemed to me that the
Scott Harris Writes Guest Column for Ventura County Star
In the 1998 movie, You’ve Got Mail (Tom Hanks, Meg Ryan), viewers are led by the script to root for the small local bookstore (Ryan’s The Shop Around the Corner) and revile the large evil chain store (Hanks’ Fox Books Superstore). It doesn’t take long, nor should it have been a surprise, for Fox Books
Scott Harris’ Article Featured in CRE Rentals Piece on the Recession
Click here to read the whole article.